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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Gresslin

March 27, 2025

5  out of  5
rating by Steve Gresslin
"Great experience and Jaylin, Melanie and team saved me money in the process! We're now a State Farm family. Thanks all!"
We responded:
"Thank you so much for the kind words Steve! Glad we can be your Good Neighbors! "
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Gina DeNoia

March 24, 2025

5  out of  5
rating by Gina DeNoia
"Everyone at the State Farm office of Jaylin Stroud was outstanding. In the wake of my husband’s recent passing, no other business matched their compassion, unhurried & listening ear, and their help. In particular, Melissa was a breath of fresh air. Navigating all I had to do with the estate I was simply overwhelmed, but her calm demeanor and sincere compassion got me through tackling all I had to do with my car insurance, claim for another car, homeowners insurance & and the safe driving app. She was patient, kind, thorough and quick to get me answers. She is a gem and I hope she is recognized for her work. She made me feel like family & thus gave me an overall positive view of State Farm. Thank you!"
We responded:
"Thank you Gina! We are very grateful for you as a customer and look forward to serving you! "
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Sarah Krempl

March 20, 2025

5  out of  5
rating by Sarah Krempl
"I was impressed with how fast the process was. They made it very easy to change over my insurance. If you're looking for someone who will take care of business this is your team!"
We responded:
"Thank you Sarah! We are happy to help and look forward to serving you! "
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sana haroon

March 3, 2025

5  out of  5
rating by sana haroon
"I got my car insurance from Jaylin Stroud and talked to Taylor Stroud . She took her time to explain me everything regarding the insurance and told me if needed I can always walk in their office which is rare specially now days where you can hardly talk to your insurance agent. I will highly recommend them to my friends and family."
We responded:
"Hi Sana! Thank you so much for the kind words. We are so thankful for customers like yourself and would be honored to help your friends and family! "
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Chequita Wesley

February 27, 2025

5  out of  5
rating by Chequita Wesley
"He listened and did an amazing job! He achieved everything that I needed and things I didn’t even know I needed. Thank you !"
We responded:
"Thank you so much for the kind words Chequita! I appreciate you trusting me to help insure your home and cars. We are here for customers just like you!"
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Minerva Cabrera

January 29, 2025

5  out of  5
rating by Minerva Cabrera
"Muchas gracias por explicar todo detalle por detalle y darme una mejor opinión que Allstate Gracias Melanie de jaylin"
We responded:
"¡Muchas gracias por tu reseña! ¡Me alegra que hayamos podido ayudarte con una mejor póliza y ahorros!"
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Khurram K

January 24, 2025

5  out of  5
rating by Khurram K
"Great insurance agents. Very welcoming. I worked with the associate "Melanie Palacio" and she was fantastic and very accommodating. Stayed in late hours to help and was able to process my insurance policy."
We responded:
"Thank you for the kind words Khurram! Melanie is our rockstar and happy that she helped you out with your insurance needs! "
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david washington

January 15, 2025

5  out of  5
rating by david washington
"Great service."
We responded:
"Thank you David for the kind words! We are happy to help you with setting up your home and auto insurance here at State Farm!"
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fields williams

January 14, 2025

5  out of  5
rating by fields williams
"Jaylin, provided with the information that I needed to open my home and auto policies. He was always available if I had follow-up questions."
We responded:
"Thank you for your kind words! Happy to help you with your insurance needs!"
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S B

December 26, 2024

5  out of  5
rating by S B
"Jaylin was fast to reach out and help me get started on auto insurance with no problems at all."
We responded:
"Thank you for the kind words and allowing us to help you with auto insurance. We love customers just like you! "
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Gregory Francois

December 9, 2024

5  out of  5
rating by Gregory Francois
"The representative Taylor , was patient and thorough"
We responded:
"Thank you! Taylor is awesome and we are lucky to have her. We look forward to continuing to serve you! "
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IY Gomez

November 6, 2024

5  out of  5
rating by IY Gomez
"Melanie, made my chg very easy. I really appreciated her knowledge and understanding of my needs. Thank you"
We responded:
"Thank you for the review! We appreciate your business and look forward to serving you! "
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M Gray

November 6, 2024

5  out of  5
rating by M Gray
"After checking with 5 other insurance companies and ready to leave Farmers I found Jaylin Stroud! I'm so glad I looked one last time- Jaylin's office staff got me in to speak with him the same day I called and he patiently walked us through all our options and it was awesome - to actually speak face to face with an actual human and to be fully taken care of. Thank you Melissa and Jaylin - your price wasn't the ceapest (it was in the middle of our choices). I've learned the quality service and piece of mind are absolutely worth a little extra."
We responded:
"Thank you so much for the kind words!! We appreciate your business and are very happy to take care of your insurance needs. You know we are here if you ever need us. "
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Charles Summers

October 31, 2024

5  out of  5
rating by Charles Summers
"Excellent experience"
We responded:
"Thank you so much for the review! Happy to help you with your insurance needs. "
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Tamara Knutson

October 30, 2024

5  out of  5
rating by Tamara Knutson
"Taylor was super helpful expediting my new policy after getting the best rate possible for me. Definitely appreciate and recommend this team!"
We responded:
"Thank you so much for your review Tamara! I am happy to hear that you enjoyed your experience with Taylor and that we were able to help you with your insurance needs. "
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Melissa Pittana

October 6, 2024

5  out of  5
rating by Melissa Pittana
"Knowledgeable and honest, very refreshingly"
We responded:
"Thank you for the review! "
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Tom Davis

October 1, 2024

5  out of  5
rating by Tom Davis
"Very helpful and professional. I highly recommend them!"
We responded:
"Thank you for the review Tom! Glad we were able to help you and look forward to serving you for years to come! "
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Cassondra Foster

October 1, 2024

5  out of  5
rating by Cassondra Foster
"You were great to work with."
We responded:
"Thank you for the review Cassondra! We are happy to be able to help you with home and auto insurance! "
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Elaina Rosales

September 30, 2024

5  out of  5
rating by Elaina Rosales
"Melanie was very kind and helpful in the process of switching insurance. She was understanding and answered every question I had to ensure I was comfortable and all my concerns were addressed before making any agreements. She assisted in helping with a huge savings for me that I was happy to go with State Farm. Thank you for your great customer service."
We responded:
"Thank you so much! We are very lucky to have Melanie on our team and proud to serve you and your insurance needs!"
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Javier Vasquez

September 11, 2024

5  out of  5
rating by Javier Vasquez
"Gracias a Melanie por su atención a los detalles de mi poliza de aseguranza, Agregue un carro nuevo y me encontro un buen precio. Me gusto que me atendio en espanol. Les recomiendo que vengan y pregunten por Melanie Palacios Gracias"
We responded:
"¡Muchas gracias por la reseña! Melanie es fantástica y estamos felices de tenerla como parte de nuestro equipo."
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Jenaphur Garcia

September 10, 2024

5  out of  5
rating by Jenaphur Garcia
"Melanie was highly knowledgeable when I asked her questions. She had thorough explanations of different insurance policies and was very professional and I would definitely go to her again for my insurance needs! 10/10 recommend!!😊"
We responded:
"Thank you for the review! So happy that Melanie was a huge help to you and your family for your insurance needs!"
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Yulma Vasquez

September 10, 2024

5  out of  5
rating by Yulma Vasquez
"Melanie helped me with my home and auto insurance, she was amazing!!!! We are so pleased with her detail of explanation while reviewing both policies! Do yourself a favor and call her for all your insurance needs!! She’s also a bilingual speaker !!!!!"
We responded:
"Thank you so much for the review! I am happy to hear Melanie took care of you for your home and auto insurance needs! "
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Thomas Miller

August 18, 2024

5  out of  5
rating by Thomas Miller
"Jaylin was very insightful when it came to picking the right insurance when it came to my personal needs. He truly went above and beyond for me for my home insurance & then quickly pointed out to me my car insurance would be cheaper with State Farm now too. He was awesome!"
We responded:
"Thank you Thomas for the kind words and review! Happy to assist you with all of your insurance needs!"
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knollan sligh

August 18, 2024

5  out of  5
rating by knollan sligh
"Very knowledgeable and helpful with going over with coverages on life insurance policies. I was able to get the best policy for my life insurance. Happy with the service."
We responded:
"Thank you for the kind words! Happy to protect you and your family!"
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Melissa Cook

August 16, 2024

5  out of  5
rating by Melissa Cook
"Great service and a great product!"
We responded:
"Thank you Melissa! We appreciate your business! "