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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jana

June 25, 2026

5  out of  5
rating by Jana
"Heather is incredibly knowledgeable, professional, and genuinely cares about her clients. She takes the time to explain everything clearly, answer questions thoroughly, and make sure you feel confident in your coverage decisions. I highly recommend Heather to anyone looking for someone trustworthy, responsive, and truly great to work with."
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Heather George

June 25, 2026

5  out of  5
rating by Heather George
"Great customer service by Heather addressing my insurance interest and needs."
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Shelly Brown

June 17, 2026

5  out of  5
rating by Shelly Brown
"Heather was so helpful and very friendly."
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Rae Thapa

June 17, 2026

5  out of  5
rating by Rae Thapa
"Heather has been very professional, knowledgeable, and helpful."
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Mechelle

June 17, 2026

5  out of  5
rating by Mechelle
"I received excellent service from Heather! She was very responsive to all of my inquiries, she provided very detailed information with multiple options and was able to offer savings of almost $1,000 a year for auto and home combined. I highly recommend!"
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Teresa Downs

June 17, 2026

5  out of  5
rating by Teresa Downs
"Heather was very knowledgeable, pleasant and extremely helpful!!"
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Kerrie McClain

June 13, 2026

5  out of  5
rating by Kerrie McClain
"Wonderful people and wonderful service!"
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nichole dale

June 13, 2026

5  out of  5
rating by nichole dale
"You won't find a better person! ☺️ 10 out of 10 recommend Jaylin!"
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chad harmon

June 13, 2026

5  out of  5
rating by chad harmon
"Professional, responsive, attentive, caring, and reasonable . Jaylin was fantastic to work with. By far the best insurance man I have worked with. He was able to explain the nuances of the business. He talked me through what I had difficulty understanding and made it clear. I’m definitely no insurance expert BUT I trust him. Short and simple … I would recommend him and his shop to anyone looking for insurance. Five stars."
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Christian Bethune

June 12, 2026

5  out of  5
rating by Christian Bethune
"Very knowledgeable and they always do what’s right for their customers. Highly recommend to all friends and family!"
We responded:
"Thank you for the 5-star review, Christian! Here on State Farm Agent Jaylin Stroud’s Team, we are proud to serve our community and appreciate your recognition. "
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Karina Hidalgo

June 12, 2026

5  out of  5
rating by Karina Hidalgo
"I wouldn’t rely on anyone else for insurance needs!"
We responded:
"Thank you so much for the 5-star rating, Karina! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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cameron conner

June 11, 2026

5  out of  5
rating by cameron conner
"Jaylin is amazing!! like a GOOD NEIGHBOR he is there!!"
We responded:
"Thanks so much for the amazing review, cameron! We really appreciate your support here in Lucas . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Catherine Phan

June 10, 2026

5  out of  5
rating by Catherine Phan
"The staff at Jaylin Stroud State Farm is extremely welcoming! The office is warm and inviting, and I am always greeted with a smile. They made it easy to understand my policies and ensured I was getting the best value and coverages for myself and my family. I would definitely recommend Jaylin Stroud State Farm to anyone looking for the best value coverages!"
We responded:
"Thank you so much for the 5-stars, Catherine! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jaylin Stroud’s Team anytime."
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Layne Kelley

June 9, 2026

5  out of  5
rating by Layne Kelley
"gave me the best coverage in the game!"
We responded:
"Layne, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jaylin Stroud’s Team is just a call or email away!"
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Dawit Adege

June 9, 2026

5  out of  5
rating by Dawit Adege
"This was the best customer service I received from insurance companies. The representative took his time to explain everything to me and allowed me to make comparisons between options. Thank you very much, Jaylin."
We responded:
"Thanks so much for the amazing review, Dawit! We really appreciate your support here in Lucas . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Xavier Cater

June 8, 2026

5  out of  5
rating by Xavier Cater
"Got my quote for my business and car insurance with Layne, he was very easy to work with and very respectful. Never have I ever had an insurance agent this nice to me 10/10!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jaylin Stroud’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lucas ."
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Whitney Moss

June 8, 2026

5  out of  5
rating by Whitney Moss
"Heather was very helpful in the process of quoting our home owners and auto insurance. She was very knowledgeable and easy to talk to! Would highly recommend."
We responded:
"Thank you so much for the 5-stars, Whitney! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jaylin Stroud’s Team anytime."
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Hiba Alqaisi

May 30, 2026

5  out of  5
rating by Hiba Alqaisi
"Lynn provided outstanding service while helping us with both our car and home insurance policies. He was knowledgeable, patient, and took the time to explain all of our options clearly. He made the entire process smooth and stress-free, and helped us find coverage that fit our needs and budget. We truly appreciate his professionalism, responsiveness, and attention to detail. If you're looking for someone who genuinely cares about helping customers, I highly recommend Lynn. Thank you for the excellent service!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jaylin Stroud’s Team. "
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Beige Diaz

May 28, 2026

5  out of  5
rating by Beige Diaz
"Love the efficiency and timeliness of this office’s responses. Always super helpful when I call or write in with requests/concerns. Appreciate the great service!"
We responded:
"Thank you for the amazing review, Beige! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Emy Sanchez

May 21, 2026

5  out of  5
rating by Emy Sanchez
"Layne helped me switch my home and auto insurance with State Farm and saved me $1200/year! He made sure I understood my coverages and even gave me better coverage than what I had. I highly recommend Layne and Jaylin’s office for any insurance needs. 10 out of 10 experience!"
We responded:
"Thanks so much for the fantastic rating, Emy! We are so glad you had a positive experience with us here on State Farm Agent Jaylin Stroud’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Zeleke T

May 13, 2026

5  out of  5
rating by Zeleke T
"Layne was exceptionally helpful & provided me an outstanding service during the process. He also helped me save hundreds of dollars & I am glad I switched from Allstate to Statefarm"
We responded:
"Thanks so much for the fantastic rating, Zeleke! We are so glad you had a positive experience with us here on State Farm Agent Jaylin Stroud’s Team. If there is anything we can do for you in the future, just give us a shout! "
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milisent trezvant

December 14, 2025

5  out of  5
rating by milisent trezvant
"One of the best. He makes sure you understand every detail of what your getting. He isn't pushy and also finds what best suits you. 10 outta 10 definitely would recommend!!"
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Stephanie Cureton

December 12, 2025

5  out of  5
rating by Stephanie Cureton
"Very professional, knowledgeable, and consistently goes above and beyond to make sure I understand my options and get the coverage that fits my needs. Communication is always quick and clear.

If you’re looking for someone who genuinely cares about his clients and makes the insurance process simple and stress-free, I highly recommend him!"
We responded:
"Thank you very much for the kind words! "
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James

December 12, 2025

5  out of  5
rating by James
"I was in search for rental, car and life insurance for myself. Jaylin and his staff answered all my question and got me the best rates. If I need any other insurance Jaylin will definitely get my business!"
We responded:
"Thank you! Happy to help!!! "
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Emma Darnell

November 4, 2025

5  out of  5
rating by Emma Darnell
"Excellent experience using Jaylin and Melanie at the State Farm. They gave me a personalized quote and then were very patient with me as I added on different coverages for additional vehicles. Additionally, Jaylin reached out to me on Saturday after I sent him a message in the morning and I wasn’t expecting a response until Monday. They truly go above and beyond to serve all of their clients. I would highly recommend using this group for your insurance needs."
We responded:
"Thank you for the kinds words Emma! We are proud to help customers just like you! "